Today, companies need to have innovative and multi-disciplined software development teams if they wish to succeed as an organization and have a competitive edge. But, it is a high-budget affair to build and maintain an efficient team. eSynergy Solutions—a community-driven challenger consultancy—delivers business value to their clients across all areas of cloud computing. Through their communities they provide cross-functional engineering teams to enable organizations move to cloud-native architecture and software.
Hurdles on the Way
While engaging with its clients, eSynergy Solutions came across a loophole within its own business and IT environment. The company was constantly failing to analyze data and tap valuable insights from it—which became a huge barrier to improving their performance. Consequently, maintaining business transparency and having a real-time understanding of its financial performance was becoming tougher by the day. Manual monitoring of key business operations was also difficult and impractical. “We were running on an old CRM system, and the whole process of accessing data and information was archaic. Due to lack of business intelligence functionality, everything was becoming messy,” comments John Birtwhistle, Associate Director, eSynergy Solutions.
To overcome this hurdle, eSynergy Solutions tried a dashboard solution. Although to some extent, the solution was useful, it was not enough to achieve higher and long-term business objectives. So, their search continued. While glancing through SourceBreaker to find the perfect solution, eSynergy Solutions came across Avora, a UK-based IT company that offers cost-effective and AI-powered data analytics solutions.
Avora’s Approach and Solution Delivery
Avora’s seasoned team of data scientists focuses on deciphering the key business problems while engaging with clients.
They walked down the same lane to mitigate eSynergy Solutions’ challenges. After deciphering the pain points, Avora offered and deployed its solutions to make eSynergy Solutions’ data useful. Instead of providing random numbers, Avora’s robust analytics solutions enabled eSynergy Solutions to directly have better insights into key business processes and performance—which saved them a lot of time. In addition to this, Avora also built compelling dashboards for everyone in the organization— allowing them to have a detailed view of their performance. Also, it empowered eSynergy Solutions’ management team to observe revenue numbers, sales details, and individual employee’s performance.
Furthermore, Avora helped in migrating eSynergy Solutions to Salesforce without allowing any downtime. “Unlike others, Avora is fast and efficient. We believe in understanding our clients’ problems and deliver a solution to solve it. This approach has added many big names to our clientele who have been with us for years,” adds Thomas.
By offering its unique and unparalleled solutions, Avora significantly enhanced eSynergy’s organizational efficiency. Birtwhistle briefs, “it has provided us with real-time analytical capabilities that enabled us to make well-informed business decisions by tracking key business metrics and be prepared for the future. For instance, before going into review meetings with consultants on a monthly or quarterly basis, we have beforehand knowledge of their performance, which makes the conversation more fruitful. Furthermore, Avora’s ‘everything is important, and nothing is impossible’ attitude has substantially enhanced our capabilities.” Today, eSynergy does not need to wait for monthly reports to monitor revenue as Avora’s platform has empowered its management team to have a holistic view of the whole organization and operations. Ultimately, the ability of quick decision making translated into increased revenue. After engaging with Avora, eSynergy Solutions reached their goal and had the desired organizational efficiency.
Being an all-in-one data analytics platform, Avora harnesses the power of AI and ML to extract real-time insight from the wide array of data. It also enables clients to perform better in a cost-and time-efficient way and ensures automated detection of anomalies and trends across the entire dataset. Unlike other reporting tools that work slowly on historical data, Avora leverages real-time and acts in pace. It also bypasses the traditional data warehousing approach and saves nearly 50 percent of data warehouse failures.
With more than 350 data connectors, the company has developed the ability to deal with large data sets without any data modeling. Finally, remediating all common problems associated with big data and business intelligence, Avora helps its clients in reducing cost, removing complexity, and accelerating the process of gathering valuable insight.